If you wish to return your piece of jewellery for any reason, you have 30 days from the date you received your order to follow the below steps. Please note we can only accept your return if your items are in their unworn and original condition with the jewellery pouch, box and certificate included in their original state from the country that the order was delivered to.

Bespoke jewellery cannot be returned or exchanged.

Please email us at info@tariqriaz.com with your wish to exchange or return your item and provide us with your name, address, order number and phone number.

We do not cover the cost of any return shipments and it is your responsibility to return the products to us safely. We recommend that you use a secure, trackable shipping method, that provides you with proof of sending as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them back.

LATE RETURNS

Your items should be sent back to us within 30 days of receiving you order. Returns outside this timeframe will only be accepted at our discretion and will only be refunded as a store credit.

If you are based in Abu Dhabi, you are welcome to return the piece in person at an arranged date and time to our Showroom. Please email us at info@tariqriaz.com .

If you do not feel confident arranging the return shipment, please give us a call at +971 02 643 3737 or email us at info@tariqriaz.com  for any assistance and advice on the safest option to return your order.